Support Center

Click the "Sign Up" button on the homepage to register for FixNear. If you want to register as a professional or business, you can create a professional account using the "Become a Pro" option. During registration, you need to provide your email, phone number, and service area.

Professional members appear at the top of search results, can upload more photos and videos, send unlimited messages, and be featured in highlighted listings. You also get the Professional badge to build customer trust. Visit the Pricing page for details.

First, register from the Professional Registration page. Then add your profile photo, service category, working hours, and service areas. Enrich your profile by uploading work samples to your gallery.

Professional membership payments can be made by credit card, debit card, or bank transfer. Select the option that suits you on the payment page. If you prefer to pay by bank transfer, your account will be activated within 24 hours after uploading your receipt.

Click the "Forgot Password" link on the login page and enter your registered email address. We will send you an email with a password reset link. If you don't receive the email, check your spam folder or create a support ticket.

Go to the professional's profile and click the "Report" option from the menu in the top right corner. Select the reason for your complaint and explain the details. Our team reviews all complaints and takes necessary action. In case of serious violations, the professional's account may be suspended.

Contact our support team to request account deletion. If you're sure you want to permanently delete your account, create a request by selecting the "Account Operations" category from the form below. If you have an active Professional membership, you can continue to use it until it expires.

Go to the profile of the professional you received service from and click the "Review" button. Give a rating from 1 to 5 stars and write about your experience. Your review will be published after approval. Sharing your real experiences helps other users.