Saffron Heating - Plumbing, Boiler and Gas Engineers

Roman from SaffronHeating came to help on a Saturday to fix our Valliant boiler. We suddenly stopped having hot water after Thames Water replaced our meter. This caused some debris to get into the system and somehow this caused issue to the flow sensor. Roman identified the problem and fixed it within an hour.

Absolutely 100% excellent service from Saffron; we had a problem with our Vaillant boiler and pump. Roman attended and diagnosed the problem in super quick time and sorted our heating and hot water. Thank you, Roman, for your persistence and professionalism, along with a friendly face. I would highly recommend Saffron!

Excellent service from Saffron Heating, very pleased with His work . Roman has fixed my Worcester Bosh Greenstar combi boiler. Heating pump been changed. Hot water and heating all works. THANKS.

Absolutely first class service from start to finish. I contacted Saffron when my old boiler developed a fault and another engineer who had been assigned by my insurance plan company visited and advised that it was leaking carbon monoxide and would need to be condemned and replaced as it was BER. I went through 4 companies including other local ones for quotes and surveys before I found Saffron. Roman came straight out and provided advice and reassurance without being pushy but listened to my ideas and offered helpful suggestions and guided me through what I should think of and what products to consider. I settled on a Baxi and Roman adviced that the 400 2.1 model was very good, was cheaper than some of the other models as it didn’t have some of the flash features but was a solid boiler, very reliable, easy access to parts if it ever did go wrong as it’s manufactured here in the UK, and had a stainless steel heat exchanger which was important as we live in a hard water area and was popular by both installers and customers. He quoted me a fair price and confirmed exactly what they would do and what they would need. I phoned Roman 2 days later to confirm and within a week both he and Vlad started. I was very grateful they squeezed me in so quickly as we have a 1 year old and had been without central heating for nearly 2 weeks. There was extensive work as we were converting from a conventional system to a combi and also required the gas piping to be upgraded. This included removing old tanks, extra pipe work, sealing and then drilling a new flue vent, removing hot water cylinders and quite a bit of work under the floor to reroute pipes. The guys worked solid for 3 days to get the system in and working correctly, fixing odd issues they found in their way which I was immensely grateful for. At the end of each day they tidied up extremely diligently. The new boiler is working perfectly and all the new pipe work and cabling is really neat and clean. Before the guys left Roman set up my warranty, did the gas certificate and then spent time making sure that I knew exactly how the boiler operated, how the temperature controls worked, where the isolation valves were, how to re pressurise the central heating if required and how the wireless thermostat worked. In future I won’t bother looking anywhere else. Thank you chaps for all your hard work.

We have a Valiant eco tec pro 28 , hot water was not working, Roman came and diagnosed the problem and fixed the boiler, highly recommend.