Plumbase

Staffs are highly exceptional. They went high and above to ensure you get what you want even staying behind 45mins after closing. They cannot be faulted in any manner or form. Will definitely be patronising them in future. Well done guys.

Terrible service I'm a qualified commercial gas engineer and in all my time have never had such bad customer service from a merchants. I was there 2 minutes and the guy behind the counter said to me 'you had better go elsewhere as he had 2 customers to serve in front of me!'He didn't even ask what I wanted. I just hope head office see this and investigate his unprofessional approach to good paying customers.

Paul at this branch was so helpful. He tracked down boiler parts that I could not find. All the staff were very friendly and the service was the best! I would go there first before anywhere else now. Thank you very much for all your help.

Staff not bother to even see you,entered and ask for a small thing and without looking he said we don't have it..shame

Hi I just had to put a review about Plumbase branch in Barking Essex, I am in the building trade and had a problem with a pipe on a toilet, I went to Plumbase Barking in the morning of Friday 16th July 2021 where I spoke to a guy called Lennie,I told him the problem I was having and he new exactly what I needed, so I bought the items and it worked, it makes such a difference when you speak to someone who has knowledge, experience, and is friendly, as this member of staff was, because of this person I will always use Plumbase in the future and will recommend them to my colleagues in the building trade. Well done and thank you Lennie. Jim Griffin