Plumb London

Prompt and efficient service from Plumb London. A clear and comprehensive quote was provided and the job was completed well. Our ancient boiler completely stopped working and they were able to visit the same day at a reasonable price and get it working, buying us some time to get a new boiler sorted. We compared the new boiler quote from Plumb London with other companies but preferred the overall offering from Plumb London. Thanks a lot to Jack for coordinating this all for us. Thanks also to the engineers who were tidy and ensured no mess was left behind.

Plumb London were absolutely incredible. We were in an emergency situation, and Jack did everything he possibly could to get a new boiler out to us as quickly as possible. He also liaised directly with the engineer, explaining that it might be difficult for us to reach the property in time — and the engineer was extremely understanding and adaptable, which made the whole situation so much less stressful. The engineer himself was lovely. He installed the new boiler professionally and took the time to talk everything through with us, making sure we understood how it all worked. Nothing felt rushed, and we felt completely looked after. The following day, Jack even called back to check that everything had gone smoothly — which we really appreciated. We’ve had some challenging experiences with tradespeople in the past, but everyone at Plumb London was outstanding. We wouldn’t hesitate to use them again and will absolutely be turning to them for any future help.

Excellent service. I've used Plumb London multiple times and they're always professional (they pick up the phone and arrive when they say they will). For example, my boiler had been leaking but only occasionally without a discernable pattern. Over the course of a couple of trips and some impressive detective work my Plumb London plumber was able to diagnose a pretty complicated issue, explain it in layman's terms order the part required then return and fix it.

The initial consultation from Plumb London was excellent, and then a call received quickly do explain a detailed quote. The appointment for the work was quick and the work to the bathroom carried out quickly and expertly by Mounir to a high standard. From start to finish a seamless service and a very happy customer.

We recently worked with Plumb London at AKA Marylebone and were extremely impressed with their professionalism and technical expertise. The project involved complex plantroom systems and ongoing commercial PPM works in a busy hospitality environment. Their engineers demonstrated a strong understanding of interconnected mechanical systems, quickly diagnosing issues and carrying out preventative maintenance with minimal disruption to operations. Communication was clear, reporting was thorough, and their proactive approach helped identify potential risks before they became problems. Reliable, knowledgeable, and highly professional, we would highly recommend Plumb London