Chelsea Plumbing & Heating

Professional work by an experienced and personable plumber Mr Paul Ransom arrived to deal with a small leak from my cistern which was impacting the flat below. Within an hour the cistern was drained and a new Fill Valve with brass shank was fitted . Job done . What a relief ! Thank you . Michael Parkes.

Adam was rude and showed an unacceptable attitude to my problem The Venus radiator was faulty..twisted and did not fit brackets. I have given evidence of this. Told to wait 48 hours to hear from them. Meanwhile I have builders at great cost waiting to finish the job. My urgency was ignored. Customer service is below poor.

been using this place for years but question my last two visits particularly where I was sold an item for £15, only to notice it costs less than £3 at other locations.

Terrible experience with this company. They sold us a hot water tank at what they claimed was a substantial discount because my builder gave them a lot of business. It turned out to retail at literally half the price elsewhere. The tank then leaked on the first day and turned out to be defective. They then informed us that they were unable to help (even to contact the manufacturer) as they do not provide any after sales service.

Last May, all my taps had to be replaced together with a new wash basin & toilet. Paul did an excellent job, no time wasted. Peace of mind is invaluable, the work was done above expectation, highly recommended. Francois, The Porticos, King's Road.