Leyland SDM Camden | DIY & Decorating

Such an awful experience. The Indian guy on the till is a disaster. Went to ask him 3-4 times can you help me with finding one of item. He was simply just ignoring me. He was keep pointing it’s there it’s there. Later on another staff came to help and I figure out it was downstairs. What kind of employee you guys are hiring? No basic sense of customer service. Never coming back here again.

Third visit this week and the service is consistently terrible. Most staff stand around the till doing nothing, avoiding eye contact and acting like customers are an inconvenience. When you ask for help, they just point somewhere instead of actually assisting. This level of customer service is unacceptable. I won’t be coming back, and management seriously needs to address how unprofessional the team is here.

Liradonna ( I think this is how you spell her name ) Liradonna were so helpful when I was choosing paint colours — they took the time to understand what I wanted and gave great advice that made the decision so much easier. Their knowledge and patience really stood out, and the end result looks amazing! It’s so nice dealing with a company that genuinely cares about its customers. Highly recommend!

Just wanted to say THANK YOU to each and everyone who was working the 4 young lads for helping with things. Fantastic customer service. Keep us the great work 👌🏽

Decent service, good range of products, but whatever you do - don’t ask them to cut anything to size…