H E H Ltd

I am very happy with the service from HEH. From the day of the survey, Danny carried out a thorough check and talked me through different options, including the easiest installation route and the boiler that would be most suitable for my property. On installation day the engineers arrived on time, were very polite and looked after my property throughout the work layout out sheets to prevent damage. They were helpful all day, explained everything clearly and answered all my questions, even the simple ones. Communication from the office team was also excellent. I would highly recommend them and won’t hesitate to use them for future jobs.

Could not recommend more. Have used them now for well over 10 years for both my own home and a rental property. Their prices are very competitive, they do a great job with no problems. I trust them totally. Most recently used HEH to replace a boiler at very short notice in rental property (Jan 2026). Brilliant service.

HEH carried out a service on my boiler that had not been touched for a few years, they quickly identified a few problems I had asked them to check and fixed them without any issues. I had a second problem with the thermostat in the property due to it being a new build and having far to much tech for what was needed to control a heating system in a small flat. The guys from HEH diagnosed the issues and gave me multiple options and prices to fix the problem that were very reasonable. The knowledge of the team and how easy it was to book will keep me coming back for years to come and I can’t thank them enough for the professional service I received. I highly recommend HEH for all heating and plumbing needs.

These guys were recommended to me by Worcester-Bosch, as accredited installers and the research I did before engaging, pointed to a successful company with reliable people. This proved to be the case. First of all, Danny (company owner) came to do an on-site inspection and made thoughtful observations and recommendations based on his experience, which I took on board. Alison, at their head office, prepared the estimate based on Danny’’s visit and gave me an estimate to replace and install my 25 year-old Vailant boiler with a Greenstar 4000. Everyting was agreed and confirmation was made by me two days before the engineer - Mike- turned up to install my new boiler. Mike was great - he just got right down to it and managed the install solo. First thing he did was to put down a drop-sheet in front of the cupboard where the install was going to be made. He made short work of the old boiler and quickly cleaned an flushed the entire system. He then had a bit of a time of it drilling relevant holes in my 1930’s house, which had very old external concrete & real pebbles on the external pebbledash. Not an easy thing to do, as I know from experience. Mike installed the boiler perfectly without incident and when he closed the cupboard door, one wouldn’t have thought anything had happened. He took me through the wireless EasyControl thermostat setup and the phone control app, leaving me with all the necessary documentation and showing me the operation of the boiler itself. I paid the outstanding bill by bank transfer, having previously paid 10% of the bill by credit card. What else is there to say? A reliable company with efficient friendly staff who gave me every assistance as a disabled person and made this admittedly stressful time a breeze. I wholeheartedly recommend them.

We recently had our old boiler condemned by another company, who left us completely without hot water or heating. Thankfully, HEH came to the rescue! From the moment we contacted them, their communication was clear, professional, and reassuring. They managed to fit us in quickly, and the engineer who came out was knowledgeable, friendly, and efficient. They replaced the boiler the very next day and made sure we weren’t left without hot water in the meantime — a huge relief, especially with the cold weather. The work was done to a really high standard, and everything was left tidy afterwards. It’s rare to find a company that genuinely cares about their customers’ comfort and goes above and beyond to help. We wouldn’t hesitate to recommend HEH to anyone needing reliable, honest, and professional plumbing and heating services. They really turned what could have been a stressful situation into a smooth experience.