ASSOCIATED RESPONSE

We contacted Associated response after seeing lots of positive reviews/recommendations via Love your doorstep. Hugh visited us after our heating stopped working. The team booked us in really quickly, Hugh was extremely knowledgeable and fixed the issue but in the process just seemed a really nice, genuine guy and didn't seem to be phased about the dogs, kids nor all the toys and chaos in the house. The team weren't pushy and we are even looking to sign up to their cover plan as the price was really reasonable too. Let's hope not needed, but should we need too, will definitely return to Hugh and his team from now onwards.

Inspected my boiler. Called his partner and verified the correct part was available for my older boiler. Left saying he’d quote me on both repair, and a separate quote for complete boiler replacement. Only quoted me for new boiler replacement. Waste of my time and money as I had to start all over again with a new guy who repaired it right away. Give two points only because he was a nice guy.

I have been using ASSOCIATED RESPONCE services for many years they are very professional and they care about they customers,when i call the office to request a service my request is dealt with promptly , the service is excelant and charges are very reasonable .HUGH is amazing he cares a lot about all his customers, specially the older ones ,Thank you Hught for all the help you have giving me and my family over the years and to all yours sfaff i highly recommend ASSOCIATED RESPONCE. thank you again MARIA

We installed a new boiler adding new radiators that weren't heating up, and for two years couldn't get them to work despite trying different things with our plumber to balance the system. Hugh managed to fix the problem by guiding me over the phone in less than five minutes. I asked him to visit the property to make sure the system is working as well as it can and found him to be friendly, professional and reliable. I would highly recommend him!

We had no heating or hot water last week. I called on Friday afternoon and spoke to Jenny at Associated Response who was brilliant, very helpful and attentive and when she said she'd call, she did. Booked someone in for us the next day no issues. Hugh came and solved our heating issue, he was professional, knowledgable and personable. Great company, highly recommend and will be using in the future.