Hendon and Hampstead Plumbing Ltd

James arrived promptly and identified the issue with our insinkerator (which was blocked and overflowing). He proceeded to resolve it, added an other device to prevent future overflows and left the kitchen spotless. He is polite, reliable and hard working. I highly recommend his company’s services and will use his services in the future.

Absolutely brilliant service. Had a leak coming through the ceiling of my mother's lounge in Hendon. I called H and H Plumbing and James arrived within an hour or so and sorted out the problem efficiently. He was courteous and polite. The bill arrived two days later via e-mail and was very reasonable. I will know to call H and H Plumbing in future if any plumbing concerns at my mother's house.

I can’t recommend James highly enough! He came to fix a leak at very short notice and was incredibly professional. James quickly identified the issue, explained everything clearly, and resolved the problem efficiently — all with a friendly and reassuring attitude. It’s rare to find such skill and reliability these days, and I’m truly grateful for his help. If you’re looking for an experienced, trustworthy, and professional plumber, James is absolutely the person to call. Thank you once again, James, for your excellent work!

Total scam artists and utterly deceitful. Called him out because we had F75 showing on the boiler. He turned up and within literally 2 minutes said we needed a new pump. He asked me if we had the installation manual which I didn’t have, only the user manual. He said he wouldn’t be able to fit a new pump without it and left within 10 minutes of arriving saying if we find the installation manual to let him know. In other words, “you need a new pump, don’t know which one – have a nice life”. A few days later I get his bill for £132. I pointed out that he didn’t do anything. I called him out to fix our boiler which he didn’t do and offered no solution. We are no better off than before his visit. I said I would pay when he fixed our boiler. He then pretended he now knew which pump we needed and that if I pay his £132 he will get a pump for £422.59 and fit for £180. £743.59 for a replacement pump on a heating system for a one bedroom flat!! He has no idea what pump we need, he is a liar. I had to book another plumber who said he needs the “GC number” which is why Hendon and Hamstead plumbing were asking for the installation manual. They don’t need the manual, the GC number is literally written on the bottom of the boiler!!!! The new plumber knows exactly what pump to order, it’s written on the boiler! I had to pay Hendon and Hamstead plumbing £132 for absolutely nothing because after their visit I had to call out proper plumbers that know how to fix a boiler. Even their diagnosis of a faulty pump was worthless because the new plumbers weren’t going to take that at face value and do their own diagnosis and I can’t blame them.

I recommend James to anyone. He was thoroughly professional, polite and his customer care approach was outstanding. We will be using his services again.